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Testimonial
Vulcan Building Services
20/07/23

All the staff at Hands On are polite, knowledgeable and helpful.



Thank you for the support

Hands On IT’s News Update – August 2023
SLA
11 minute average SLA Response Time
7 minutes and 26 seconds

OUR AVERAGE RESPONSE TIME:

For the week commencing 18/09/23

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Slide 1
IT can be complex, so our focus at Hands On IT is to make the complex accessible to all our clients and provide continuity of IT support for you and your business.
Helplines Partnership – 30/08/23
” Very quick response time which is very much appreciated.
Thank you Oliver “

Helplines Partnership
30/08/23

Alpine Works – 15/08/23
” Pavi was very helpful and resolved the ticket swiftly and efficiently, thank you “

Alpine Works
15/08/23

Heritage Brickwork – 01/08/23
” David sorted our problem straight away and saved my life!!!
He was brilliant “

Heritage Brickwork
01/08/23

Helplines Partnership – 26/07/23
” I have to pass on some feedback for Oliver in particular.
He is always very efficient, friendly and aims to resolve any issue as quickly as possible.
He is very accommodating “

Helplines Partnership
26/07/23

Vulcan Building Services Ltd – 20/07/23
” All the staff at Hands On are polite, knowledgeable and helpful
🙂 thank you for the support “

Vulcan Building Services Ltd
20/07/23

Vulcan Building Services Ltd – 19/07/23
” Instant help, just what I needed, thank you… “

Vulcan Building Services Ltd
19/07/23

Sonia Eposti – 29.06.23
” Always receive a fantastic service from HOIT, very responsive and proficient “

Sonia Eposti
29/06/23

Howard Fairbairn – 26.06.23
” Brilliant as usual! Well done. Thanks. “

Howard Fairbairn
26/06/23

Loving Care Ltd – 22.06.23
” I always find the engineers very helpful, patient and understanding, thank you. “

Loving Care Ltd
22/06/23

Guideposts – 08.06.23
” Very reassuring to have your help “

Guideposts
08/06/23