In this insight, we compare and contrast the Windows 10 and 11 operating systems, focusing on how they perform in key areas like user interface, performance, security, compatibility, and cost. 

Rolled Out 2021

Since Microsoft’s rolled out Windows 11 in October 2021, many businesses have been deciding whether to upgrade or remain on Windows 10 even longer. For example, for some businesses, not yet upgrading to Windows 11 may have been due to concerns about hardware compatibility, the need for training on the new interface, potential software compatibility issues with legacy applications, and the costs associated with upgrading hardware and licences. Also, some may be waiting until closer to Windows 10’s end-of-support in 2025 to avoid any early adoption issues. 

With this in mind, we’ll now shine a light on how both Windows 10 and 11 match up in terms of 9 key factors – user interface changes, performance improvements, security features, compatibility, deployment, productivity enhancements, customisation options, cost implications, and future-proofing, thereby helping you to get a more informed view of Windows 11 which could help OS decision making for your business. 

1. User Interface and Usability 
Aspects of the user interface and usability are crucial as they directly impact how employees interact with the operating system on a daily basis. 

Start Menu and Taskbar 
Windows 11 introduced a significant change in the Start Menu and Taskbar design. The Start Menu is now centred on the screen, a departure from the traditional left-aligned menu in Windows 10. This shift may initially have seemed disorienting to those who upgraded to Windows 11, but ultimately many have found that it provides a cleaner and more intuitive user experience. The centred Taskbar in Windows 11 complements this design by grouping app icons in the middle, which can improve accessibility for users working across wide-screen monitors. Although this change was intended to enhance user efficiency, it requires a brief adjustment period for users, i.e. employees familiar with Windows 10’s layout.
 

Snap Layouts and Multitasking 
One of the standout features in Windows 11 is the enhanced multitasking capabilities, particularly with the introduction of Snap Layouts and Snap Groups. These tools allow users to quickly organise multiple windows on their screen, maintaining an efficient workflow across various tasks. In contrast, Windows 10 offers basic snapping features that, while functional, lack the sophistication of Windows 11’s system. For businesses, this improvement in Windows 11 can translate into better productivity, especially for employees who need to manage several applications simultaneously. 

Accessibility Features 
Windows 11 builds upon the accessibility features of Windows 10 by introducing enhancements such as improved screen readers, voice typing, and an updated dark mode. Microsoft designed these tools to make its operating system more inclusive, catering to users with different needs and preferences. The refinements in accessibility in Windows 11 could, therefore, be particularly beneficial for businesses that are more conscious of the need for inclusivity and seek to provide a flexible working environment for all employees. 

2. Performance and Efficiency 
Performance and efficiency are important considerations because these factors determine how smoothly the operating system runs on business hardware. 

System Requirements 
Windows 11 comes with more stringent system requirements than Windows 10, including the need for TPM 2.0, specific CPUs, and UEFI Secure Boot. These requirements mean that businesses using older hardware, for example, may need to upgrade their systems to support Windows 11, potentially leading to significant capital expenditure. However, for companies with newer hardware, the transition may be smoother, plus they could benefit from the optimised performance that Windows 11 offers. 

Speed and Responsiveness 
All businesses are likely to want to work faster as well as smarter, and Windows 11 does offer faster boot times, better memory management, and overall improved responsiveness compared to Windows 10. These performance enhancements were designed to reduce downtime and improve efficiency, which is, of course, crucial in a business environment where time is money. For mobile users, Windows 11’s optimisation also offers a smoother experience when working on the go. 

Battery Life (for Laptops) 
As most business laptop users will know, battery life is another critical factor. Windows 11 has battery optimisations that can extend the life of a laptop between charges, an improvement over Windows 10’s already decent performance in this area. For businesses, this could mean fewer interruptions and a more reliable mobile working environment. 

3. Security Features 
Security is, of course, a top priority for businesses, as it protects sensitive data and ensures compliance with regulations. 

Built-in Security Tools 
Considering the level and evolving nature of cyber threats in today’s environment, security must be a top priority for businesses, and Windows 11 delivers several enhancements over Windows 10. Although both versions include robust tools like Windows Defender, Windows Hello and BitLocker, Windows 11 integrates these more deeply into the operating system. Also, Windows 11 supports more advanced security protocols, making it a better fit for businesses that need to protect sensitive data. 

Zero Trust Security Model 
Crucially, Windows 11 supports the Zero Trust security model more robustly than Windows 10. This model, which assumes that threats could be both external and internal, is becoming the standard for modern businesses. With features like hardware-based isolation, encryption, and malware prevention, Windows 11 is, therefore, designed to help businesses adopt a more comprehensive security posture. 

End of Support for Windows 10 
One major factor in forcing the final switching decision will naturally be the fact that Microsoft has announced that support for Windows 10 will end in October 2025. This means that businesses still using Windows 10 after this date will be vulnerable to security threats due to the lack of updates and patches. This could be a compelling reason for many to plan an upgrade to Windows 11 sooner rather than later. 

4. Compatibility and Application Support 
Compatibility with existing software and hardware is a vital consideration for a seamless transition. 

Legacy Software Support 
One of the concerns when upgrading to a new OS is compatibility with legacy software. Windows 10 has been praised for its compatibility with a wide range of applications, including older ones. Windows 11, while designed to be compatible with most software that runs on Windows 10, may present some challenges with very old or niche applications. Businesses may, therefore, prefer to test their critical software on Windows 11 before committing to a full upgrade.
 

Virtualisation and Cloud Integration 
The cloud now plays a major role in the digital infrastructure of most businesses. Windows 11, for example, offers improved integration with cloud services and virtualisation technologies, such as Microsoft Azure. These enhancements support hybrid work environments, allowing businesses to leverage cloud computing more effectively. Windows 10 also supports these technologies, but Windows 11 is considered to be more streamlined in this regard, perhaps offering a more cohesive experience for businesses moving towards cloud-based operations. 

Driver and Peripheral Compatibility 
One concern about upgrading to Windows 11 has been about driver and peripheral compatibility, particularly for older hardware. While Windows 11 is designed to support a wide range of devices, businesses using older peripherals may want to verify compatibility to avoid disruptions. Windows 10’s mature ecosystem, on the other hand, is likely to offer broader compatibility out of the box. 

5. Deployment and Management 
Deployment and management tools affect how easily businesses can upgrade, configure, and maintain their operating systems. 

Upgrade Path 
Obviously, it’s in Microsoft’s interest to make the upgrade path from Windows 10 to Windows 11 as smooth as possible (reducing support for older systems, boosting new hardware and software sales, and for Microsoft’s long-term revenue growth), with Microsoft providing tools to streamline the process. However, businesses may want to consider the logistics of deploying Windows 11 across their organisation, including the need for potential hardware upgrades and employee training. Windows 10 users may find the in-place upgrade process straightforward, but it’s still important to plan for any potential hiccups. 

Device Management 
Windows 11 offers enhanced device management tools, including updates to Group Policy, Windows Update for Business, and Mobile Device Management (MDM). These tools are more advanced than those in Windows 10, offering businesses greater control over their devices and better alignment with modern IT management practices. 

Windows Update and Servicing Model 
The update and servicing model for Windows 11 differs from Windows 10, with the former moving to annual feature updates. This change reduces the frequency of disruptive updates, allowing businesses to focus on stability. In contrast, Windows 10’s twice-yearly updates have been a source of frustration for some users due to the potential for unexpected issues. 

6. Productivity and Collaboration 
Productivity and collaboration features are central to modern business operations, especially in remote and hybrid work settings. 

Microsoft Teams Integration 
Particularly since the pandemic, Microsoft Teams has become increasingly central to business communication, and Windows 11 features deeper integration with this tool (and the enhancements provided by AI). Many businesses have found that this integration has enhanced collaboration within businesses, making it easier for teams to stay connected and work efficiently, particularly in remote or hybrid work environments. 

Microsoft 365 Enhancements 
Windows 11 is optimised for Microsoft 365 applications, offering performance improvements and new features that enhance productivity. These enhancements could make a noticeable difference in day-to-day operations for businesses that rely heavily on Microsoft’s productivity suite. 

Widgets and Information Access 
The introduction of Widgets in Windows 11 has offered a new way to access information quickly. These customisable panels provide real-time updates on various topics, which are useful for business users needing quick access to data. While Windows 10’s Live Tiles offered a similar concept, Widgets in Windows 11 may be considered to be more refined and better able to serve a business context. 

7. Customisation and Flexibility 
Customisation and flexibility are important considerations because they allow businesses to tailor the operating system to meet specific needs. 

Personalisation Options 
Windows 11 offers a broader range of personalisation options compared to Windows 10, allowing users to customise the desktop experience to their liking. For businesses, this flexibility can help improve employee satisfaction by enabling a more tailored user experience. 

Control over Updates 
One of the persistent issues with Windows 10 has been the control over when and how updates are installed. Windows 11, however, offers more refined options for managing updates, which can reduce downtime and disruption in a business setting. This improvement can be particularly valuable for businesses that need to maintain consistent uptime. 

Support for Multiple Monitors 
Windows 11 provides better support for multiple monitors, a feature that is increasingly important in modern business environments. The improved handling of multi-monitor setups in Windows 11 can enhance productivity for employees who rely on complex screen arrangements, e.g. those in design or finance roles. 

8. Cost and Licensing 
Cost and licensing considerations are essential for budgeting and long-term financial planning. 

Licensing Requirements 
The cost implications of licensing Windows 11 versus Windows 10 are, of course, an important consideration for businesses. While Windows 11 may introduce new licensing models, the overall cost will depend on factors like hardware upgrades and training. Businesses should weigh these costs against the potential benefits of the new OS.
 

Total Cost of Ownership (TCO) 
The total cost of ownership for Windows 11 may be higher initially due to the need for hardware upgrades and potential training. However, the long-term benefits, such as improved security, performance, and productivity, could justify the investment. 

Enterprise vs. Pro Versions 
Differences between the Pro and Enterprise versions of Windows 11 could influence the decision for businesses. The Enterprise version typically offers more advanced features, such as better security and device management tools, which could be particularly beneficial for larger organisations.
 

9. Future-Proofing and Innovation 
Future-proofing and innovation are important for ensuring that an operating system remains viable as technology evolves. 

Long-Term Support and Updates 
Windows 11 offers a longer support timeline than Windows 10, which will reach end-of-support in 2025. For businesses looking to future-proof their operations, Windows 11’s extended support could be a decisive factor. 

Emerging Technologies 
Windows 11 is designed with emerging technologies in mind, such as AI, AR/VR, and 5G. For businesses looking to stay ahead of the curve, adopting Windows 11, therefore, may provide a competitive edge by enabling the integration of these technologies into their operations. 

Integration with Next-Gen Hardware 
Windows 11 is optimised for the latest hardware, including new CPUs, GPUs, and SSDs. This optimisation could influence business purchasing decisions, especially for companies planning to invest in new equipment to support future growth

What Does This Mean For Your Business?

All things considered, the decision to stick with Windows 10 a bit longer or upgrade to Windows 11 is likely to be guided by your business’s specific needs and future goals. Windows 11 undoubtedly offers several improvements that can enhance productivity, security, and user experience, which make it an attractive option for businesses ready to invest in newer hardware and capitalise on emerging technologies. 

However, with so much at stake in businesses, the upgrade process can’t be taken lightly. Businesses need to consider the implications for legacy software compatibility, potential costs associated with hardware upgrades, and the training required for employees to adapt to the new interface. For organisations that are looking for stability and have well-established workflows on Windows 10, there may be a case for delaying the upgrade until closer to Windows 10’s end-of-support date in 2025. 

Ultimately, Windows 11 represents a relatively forward-looking operating system that aligns with the future of work, particularly for businesses embracing hybrid work models, advanced security postures, and cloud-based operations.

By Mike Knight

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