New research from Pegasystems and YouGov shows that most consumers in the UK and US remain wary of generative AI in customer service, preferring human interaction despite widespread corporate investment in chatbots and automated support.
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Set Up A Passkey On Your Microsoft Or Google Account
Passkeys let you sign in without a password, dramatically reducing the risk of phishing and credential theft, and most UK business users can set one up on their Microsoft 365 or Google Workspace account in just a few minutes.
Read More Instagram To Alert Parents Over Repeated Self-Harm Searches
Instagram says it will begin notifying parents if their teen repeatedly searches for suicide or self-harm-related terms within a short period, adding to its existing content controls as scrutiny of teen digital wellbeing intensifies.
Read More Burger King Deploys AI Headsets to Monitor Staff ‘Friendliness’
Burger King is piloting OpenAI-powered headsets in 500 US restaurants that analyse drive-thru conversations, coach staff in real time and track hospitality signals such as whether employees say “please” and “thank you”.
Read More Alternatives To Microsoft Lens
Microsoft is retiring its free Lens scanning app, so now is the time to secure your documents and switch to a reliable alternative without losing functionality or control.
Read More SpaceX Focus Shifts To Moon City
SpaceX is now prioritising plans to build what Elon Musk describes as a “self-growing city” on the Moon, placing it ahead of its long-stated ambition to establish a settlement on Mars.
Read More Wireless Charging Moves From Pilots To Public Streets
Trials in the United States and Europe are testing whether embedding wireless charging systems beneath road surfaces can support electric vehicles while driving and reduce reliance on plug-in infrastructure.
Read More Spying Concerns Over Ring’s New “Search Party” Feature
Ring’s latest AI-powered tool, designed to help find lost dogs and monitor wildfires, has prompted a backlash over how far neighbourhood camera networks should go.
Read More Google Expands Search Removal Tools For Sensitive Data And Explicit Images
Google has expanded its Search removal tools to make it easier for users to request the deletion of sensitive personal information and non-consensual explicit images from search results.
Read More Moltbook – Are We Doomed?
Moltbook, a newly launched social platform designed for AI agents rather than humans, has drawn scrutiny after researchers exposed major security flaws and raised questions about how autonomous its AI activity really is.
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