Job Title

Operations Manager

Year Joined


Typical Day

I am always trying to make sure Hands-On is running as well as it possibly can, with a smooth, efficient service that meets the expectations and needs of our customers.

Best Software/App

It would have been Spotify for ease of use, but I just cannot fault the machine called Amazon as its β€˜music, shopping, delivery, photo and music’ apps are now just fabulous.

My First Computer

Sinclair ZX Spectrum 48K – with rubber keys (the fancier one!)

Most Exciting Up-Coming Tech

Affordable VR – giving the ability when browsing a shop online to actually experience the item, and also true voice recognition to control your home/office environment without typing a single word.

What’s It Like Working At Hands On IT

Fantastic – otherwise after this many years I would have left by now. One thing I love about this company is that we self-promote and train, which means that we can focus on personality when recruiting.

Greatest Working Achievement

Adaptation. Simply having the ability to constantly change to the demands of ever evolving IT and then being able to relay this to our staff and customers.


My main hobby is my family – having 3 young kids has helped me hone my Thomas the Tank Engine skills.

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