Testimonials

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” Artur was very helpful, professional and friendly “
Richard Willis Financial Consultants Ltd
31/05/2024
” Thank you for your the professional and efficient work from Oliver and Tony “
Watkins Cole Electrical and Mechanical Contractors
23/05/23
” Really quick, knew what he was doing and owned the issue that I presented. Resolved really quickly with no fuss “
Cellecta Ltd
08/05/24
” Oliver is always very friendly and efficient “
Ideal Medical Solutions Ltd
01/05/24
” Consistently efficient and professional support! “
Florence Nightingale Aid in Sickness Trust
26/04/24
” Oliver was great in sorting my issue “
ThermoServ Ltd
23/04/24
” Hands on It are always excellent in sorting out any issues we have. Today, Pavi came to the rescue and sorted out something I thought I had completely lost.

So very thankful “
Richard Willis Financial Consultants Ltd
22/04/24
” Pavi was very helpful and got my problem with Adobe Acrobat Reader sorted out very quickly.

Thank you Pavi 😀 “
ProAmpac London Ltd
17/04/24
” We have always received excellent service along with going the extra mile for us as clients.

Always friendly and accommodating “
Watkins Cole Electrical and Mechanical Contractors
04/04/24
” Very reactive and supportive service. I got a call within 10 minutes of raising a ticket and the issue was resolved instantly.

Thank you, Oliver! “
The Chartered College of Teaching
19/03/24
” Great services as always “
Merton Community Transport
18/03/24
” IT team are always polite, prompt, friendly and get the task done quickly.

Thank you! “
Guideposts
11/03/24
” Pavi has been great in the past and continued to be so today.. many thanks.

He is patient and understanding “
Michael G Ray and Co
06/03/24
” Thanks Artur for resolving my PC issue quickly “
😀
Monument Tools
01/03/24
” As always a super efficient service – second to none “
Garnett Keeler
12/01/24
” Came here and resolved my issue,
so thanks “
Reigate Environmental
10/01/24
” Oliver resolved my queries instantly.

Really helpful “
Lumena Lights Ltd
04/01/24
” Pavi the wonder chap.

Quick and painless and thanks once again “
London Leisure Services Limited
02/01/24
” As always – Pavi has sorted out my issue with my computer
Thank you so much “
Lumena Lights Ltd
29/11/23
” Excellent service as always “
Alpine Works
24/11/23
” Pavi sorted it out quickly, as
he usually does “
ProAmpac London Ltd
24/11/23
“Arthur is excellent and patient
Very friendly and always solves my IT issues! “
ProAmpac London Ltd
27/10/23
” Oliver was great and sorted the computer issue very efficiently “
Able & Young
10/10/23
” Andy was absolutely fantastic! “
Provincial Grand Lodge of Surrey
03/10/23
” Took PC and updated and returned
very quickly “
Reigate Environmental
02/10/23
” Pavi, excellent as usual “
Whitton Precision
26/09/23
” As always, received a very prompt and friendly service from HOIT Engineers “
Sonia Eposti
20/09/23
” Great helpful service for a computer luddite as myself “
Alpine Works
14/09/23
” Extremely happy with the service “
Le Beau Lighting Company Ltd
12/09/23
” Your engineers are always there whenever I call for assistance, which is great “
Croydon Vision
12/09/23
” Oliver was great and very helpful, friendly and patient “
London Leisure Services Limited
11/09/23
” Very quick response time which is very much appreciated. Thank you Oliver. “
Helplines Partnership
30/08/23
” Very pleased with the service as usual “
Atlas Boiler
23/08/23
” Pavi was very helpful and resolved the ticket swiftly and efficiently, thank you “
Alpine Works
15/08/23
” Oliver is fab. Very friendly and helpful. Would recommend. Appreciate all the help “
London Leisure Services Limited
09/08/23
” Pavi is brilliant! Quick to respond and never fails to sort out my IT issues “
The Chartered College of Teaching
27/07/23
” Oliver was helpful, polite and speedy. He resolved my issue very quickly and was very pleasant to deal with “
Roose & Partners
25/07/23
” All the staff at Hands On are polite, knowledgeable and helpful.
🙂
Thank you for the support “
Vulcan Building Services Ltd
20/07/23
” Oliver was really helpful and fixed the issue quickly. Thank you 🙂 “
Alpine Works
20/07/23
” Instant help, just what I needed,
thank you… ”
Vulcan Building Services Ltd
19/07/23
” Pavi made the initial contact regarding my request , unfortunately I missed his call & when I phoned back Pavi was unavailable dealing with another ticket so Oliver offered to step in which was great … problem was resolved quickly.

Thanks once again guys for your prompt service & solutions. “
ThermoServ
30/06/23
” Always receive a fantastic service from HOIT, very responsive and proficient “
Sonia Eposti
29/06/23
” Brilliant as usual! Well done. Thanks “
Howard Fairbairn
26/06/23
” I always find the engineers very helpful, patient and understanding, thank you. “
Loving Care Ltd
22/06/23
” Very reassuring to have your help “
Guide Posts
08/06/23
” Oliver rang me incredibly quickly and resolve the issue “
BBS UK
05/06/23
” Oliver was very helpful and polite “
Restful Homes (Sutton Coldfield) Ltd
31/05/23
” Very prompt and efficient service from
HOIT and the engineer, who was
also polite and helpful “
Guide Posts
31/05/23
” As always thank you very much for your help! “
Monument Tools
24/05/23
” In all my experience so far I think you’re attending rapidly to our issues, thank you “
Croydon Vision
22/05/23
” Pavi was very helpful, thank you “
Fabricated Window Systems Ltd
18/05/23
” I received the call almost straight away after logging my issue!
The problem was fixed instantly. “
Ideal Medical Solutions
10/05/23
” Excellent communication, listening skills and delivered required results promptly and efficiently. Job well done! “
Status Employment
26/04/23
” Thank you for sorting out my problem
so promptly and in time for
my presentation that day! “
The Chartered College of Teaching
21/04/23
” Oliver sorted out a quite complex issue
on my email.
First class guy! “
Lumena Lights
17/04/23
” Very quick response – much appreciated “
Helplines Partnership
12/04/23
” Nice people, very helpful. Thank you “
Montagu Meyer McFarlane Consulting Ltd
11/04/23
” Oliver was fabulous! “
Croydon CAB Service
04/04/23
” Oliver was superb. Patient and understanding at a time of stress for me and dealt with the issue immediately I phoned “
Michael G Ray and Co
31/03/23
” Pavi was fast and efficient as always. Solved my problem with seconds “
Whitton Precision
30/03/23
” Super, quick and professional service “
Vulcan Building Services Ltd
28/03/23
” Oliver understood the problem quite quickly and was able to resolve it with no problems along the way “
Whitton Precision
27/03/23
” Excellent work as always “
Installation and Refurbishment Solutions Ltd
23/03/23
” You are all brilliant “
Sutton Community Transport
22/03/23
” Oliver was marvellous and solved my query, I was very impressed as this meant I could work much more efficiently “
Guide Posts
06/03/23
” For a non urgent request, the response was very quick, exceeding my expectations “
Active Payroll
02/03/23
” Thanks so much for fixing this so swiftly!! “
The Chartered College of Teaching
02/03/23
” Hands On provide us with a good service and my personal experience has always been completely as expected “
Martek Contacts Ltd
28/02/23
” Artur really helped with a
critical issue 😀 “
Alpine Works
28/02/23
” 100% excellent service! “
Argentum Financial Planning Ltd
23/02/23
” It’s my first time using your service since Hands On took over Pioneer Computers. The service is reliable and fast. I really appreciate it.
Thank you “
Red Ox Fashions Ltd
08/02/23
” Excellent service today from David who updated and installed new IT equipment in our home office and also Pavi who promptly dealt with a minor issue.
Thanks very much “
ThermoServ Ltd
26/01/23
” As always just perfect and
great all round “
Argentum Financial Planning Ltd
26/01/23
“Always happy with the service
we receive “
Insignia Limited
26/01/23
” Excellent service and knowledge “
ProAmpac London
25/01/23
” Great and quick service.
Thank you “
The Chartered College of Teaching
23/01/23
” I appreciate all the staff at Hands On, as a team they are always available to help at the very point of connecting “
Croydon Vision
20/01/23
” As always, a highly
professional service “
Garnett Keeler
04/10/23
” Fast, efficient and professional. Great response to my problem “
Garnett Keeler
23/12/22
“Friendly and helpful “
ProAmpac London Ltd
21/12/22
” Very helpful and friendly “
Restful Homes (Sutton Coldfield) Ltd
20/12/22
” Pavi sorted my problem out quickly and efficiently – very pleased with the service thank you “
Alpine Works
20/12/22
” Efficient and always helpful
–
thank you “
Florence Nightingale Aid in Sickness Trust
14/12/22
” Pavi dealt with my query so efficiently and is so knowledgeable and went above and beyond helping me out “
Loving Care
02/12/22
” As always Pavi solved my issue in a timely manner 😀 “
Alpine Works
30/11/22
” All good and done quickly “
Formark Scaffolding Ltd
28/11/22
” Thanks for your prompt action “
Guide Posts
28/11/22
” Consistent high quality of support “
Florence Nightingale Aid in Sickness Trust
22/11/22
” Artur and Pavi went out of their way to help me – Artur even came to pick up/drop off my laptop which I so appreciate – thank you so much guys “
Status Employment
21/11/22
” The quickest IT support I’ve ever received!😀 “
The Chartered College of Teaching
17/11/22
” Fantastic, speedy service “
ThermoServ Ltd
17/11/22
” Pavi lovely and helpful as ever. Speedy response and amendments made
ASAP “
London Leisure Services Ltd
16/11/22
” Always helpful and always solve the problem “
Reigate Environmental
10/11/22
” Very quick response and completely solved my problem. Also spoke to me in language I could understand as I’m a complete computer idiot. Much appreciated “
O’Neill Tax Consultants
09/11/22
” All good service “
Shields Stonework & Restoration
09/11/22
” Pavi was very helpful with my queries, as is Andy when I contact him “
Perkins Group Services Ltd
09/11/22
” Engineer was polite and helpful “
Restful Homes (Sutton Coldfield) Ltd
09/11/22
” Problem solved, great service, thank you “
Alpine Works
07/11/22
” You are a great company “
Alpine Works
07/11/22
” The usual helpful and professional service that has always been provided “
Peter Bright
04/11/22
” Always on the ball “
ProAmpac London Ltd
01/11/22
“As always, extremely professional, polite and sorted my problem out very efficiently “
Argentum Financial Planning Ltd
01/11/22
” The usual helpful and professional service that has always been provided “
Peter Bright
04/11/22
” Always on the ball “
ProAmpac London Ltd
01/11/22
“As always, extremely professional, polite and sorted my problem out very efficiently “
Argentum Financial Planning Ltd
01/11/22
” Great service as always. God bless Hands On IT “
Merton Community Transport
26/10/22
” Oliver was quick in understanding my problem and diagnosing the solution “
Whitton Precision
25/10/22
” Fully understood my problem and resolved most efficiently “
Alpine Works
24/10/22
” Super, speedy, polite professional service “
Vulcan Building Services Ltd
24/10/22
” Practically perfect in every way “
Howard Fairbairn
20/10/22
” Thank you for helping me today! Oliver was very polite and helpful “
ProAmpac London
18/10/22
” The engineer…knew exactly what the problem was and pointed me in the right direction. Well done! “
Ideal Medical Solutions
14/10/22
” My experience so far is good…the engineer I spoke to was very helpful and not patronising “
The Chartered College Of Teaching
12/10/22
” Pavi as always, resolved the problem and his communication is great. Always appreciate his help “
Blackout Ltd
06/10/22
” As always, Pavi is really skilled and helpful. Thank you. “
Lumena Lights Ltd
05/10/22
” Super, speedy, polite, professional service “
Vulcan Building Services
04/10/22
” Thanks David, always a pleasure to work with you “
DG Accountancy
03/10/22
” Great service. Calm and precise “
Croydon Vision
30/09/22
” Excellent service as always “
Guide Posts
22/09/22
” Excellent “
Scotscape Group Ltd
16/09/22
” Love that Pavi, always a pleasure never a chore xx “
London Leisure Services Limited
13/09/22
” Super, polite, professional service “
Vulcan Building Services Ltd
12/09/22
” Quick response and friendly service “
Restful Homes
05/09/22
” Pavi was as usual, quick in his response to my requirements and fixed the problem without any hassle “
Whitton Precision
30/08/22
” Excellent & efficient service as always
😀 “
Loving Care Ltd
26/08/22
” Speedy response and excellent
service “
Garnett Keeler
18/08/22
” Clear informative information & care with regards to notes being supplied to pass onto our internal IT Departments.

Much appreciated “


Mechanical Services
17/08/22
” Brilliant as ever “
Howard Fairbairn
12/08/22
” Always quick to resolve questions “
Blackout Ltd
09/08/22
” Thanks for your prompt action “
Guide Posts
05/08/22
” Your people are very skilled and importantly, patient.

Whilst I have been using computers for 40 years it is difficult to keep up-to-date with new developments in mobile technology and the telecoms infrastructure.

Your hands-on service coupled with very good response times, provides vital support to our operation “


Provincial Grand Lodge of Surrey
03/08/22
” Very helpful and efficient.
Thank you very much “
Provincial Grand Lodge of Surrey
25/07/22
” The process was undertaken efficiently and all my questions were answered fully “
Ciaran Dance Design
25/07/22
” Very professional and prompt
service “
Alpine Works
27/07/22
” thank you for your service “
Croydon Vision
19/07/22
” Artur is especially good at resolving my problems. He always seems to understand my difficulties and I would say has 100% success rate for me personally “
Whitton Precision
15/07/22
” I spoke with Artur who was very helpful and sorted the issue “
ProAmpac London Ltd
11/07/22
” Artur as always was very helpful and friendly and sorted our issue easily “
London Leisure Services Limited
06/07/22
” Very helpful and friendly “
Restful Homes (Sutton Coldfield) Ltd
06/07/22
” David has handled my query very promptly. Happy as always. Thanks “
Lumena Lights
04/07/22
” HOIT always give a brilliant service “
Loving Care Ltd
29/06/22
” thank you, was really appreciated “
Croydon Vision
28/06/22
” lovely engineer, easy enough to set up remote control, problem was solved in no time “
Wallace Health
28/06/22
” Tony was really helpful and sorted my problem “
Scotscape Group Ltd
21/06/22
” Pavi is always helpful “
ML Associates
20/06/22
” Artur was really helpful and sorted the issue immediately “
ProAmpac London Ltd
17/06/22
” all dealt with immediately and professionally “
Argentum Financial Planning Ltd
16/06/22
” excellent service and friendly staff “
Alpine Works
15/06/22
” HOIT are consistent in providing support for our company’s IT.
They are quick to respond and thorough with their maintenance of our systems.
We feel we are in good hands “
Centurion Air Conditioning Ltd
10/06/22
” thank you for your help. Pavi was a real help and appreciate his time.
Thank you “
Renlon Ltd
08/06/22
” love Pavi, always helpful, patient and sorted the issue with minimal fuss, we can scan again. Yippee! “
London Leisure Services Limited
07/06/22
” Very helpful and sorted straight away “
Restful Homes (Sutton Coldfield) Ltd
01/06/22
” Very helpful and resolved
quickly “
Restful Homes (Sutton Coldfield) Ltd
20/05/22
” Artur is always a great help.
Thank you very much! “
John Desmond Ltd
18/05/22
” always a pleasure “
Scotscape Group
17/05/22
” Always a fast, friendly,
efficient service “
RAP
16/05/22
” Pavi is always pleasant, patient, utterly competent. First rate service and I am very grateful! “
Roose & Partners
16/05/22
“Thank you for the prompt response and resolution of my VPN issues “
Alpine Works
09/05/22
” We have always received a prompt and very professional service “
Alpine Works
27/04/22
” Friendly and very patient “
RAP
20/04/22
” Thanks Pavi, yet again for your help in resolving my problem!! Speedy, knowledgeable and a perfect customer service manner. Pavi is a credit to Hands On IT Services. “
Monument Tools
12/04/22
” Great at getting what I needed and well within the time. I don’t ever worry when HOIT are along with us “
RAP
12/04/22
” Andy was extremely helpful and despite the number of times I rang he remained patient and helped with everything I needed in a speedy manner “
Alpine Works
11/04/22
” Fast and professional. Understood my problem immediately “
Garnett Keeler
05/04/22
” Score of 5 is not high enough for Pav. He’s a credit to your company. Great service 😀”
Renlon Ltd
05/04/22
“Tony helpful & professional as usual and ticket satisfied in minutes “
Richard Willis Financial Consultants
04/04/22
” Pavi was very helpful and got to the root of the problem very swiftly 😀 “
RAP
04/04/22
” Pavi is amazing!! His customer service level and knowledge/ability goes above and beyond. Don’t let go of him 😁 “
Monument Tools
29/03/22
” Everyone at HOIT is brilliant!! “
Loving Care
24/03/22
” Again Pavi, what can I say? The best in your team (apologies to the rest of the team). Thank you “
Lumena Lights
23/03/22
” Always gets it done!
Thanks! “
Superior Payroll Services
21/03/22
” Thanks for resolving the issue promptly today “
Helplines Partnership
17/03/22
” Once again a swift and professional response to an urgent issue we had “
Arnold & Self
14/03/22
” Pavi is the best. He always helps and resolve any problems we have. He should definitely get a medal 😀 “
Lumena Lights
11/03/22
” Job well done. What I asked for I received from you guys.
Thank you “
RAP
08/03/22
” Brilliant from Pavi yet again – thanks guys – quick, efficient and professional with a giggle too. Thanks! “
Guide Posts
03/03/22
” Staff are always so friendly and they know what they’re doing and resolve things quickly. Thank you “
Southwark Group
17/02/22
” Tony has been extremely helpful and understood the brief well, very pleased with the service thank you “
Vulcan Building Services
16/02/22
” Artur was very quick in understanding my problem as usual “
Whitton Precision
11/02/22
” Pavi always works patiently with all the changes we have to address, going backwards and forwards etc, it’s really
appreciated “
Vulcan Building Services
31/01/22
” Quick and efficient and always “
ML Associates
26/01/22
” Gold service as usual “
Provincial Grand Lodge of Surrey
25/01/22
” I thought I’d lost a document which had disappeared due to a glitch – Pavi to the rescue, all sorted! Thanks! “
RAP
17/01/22
” David & Andy were very helpful and professional with my issue that they resolved in a timely fashion “
RAP
16/12/21
” Pavi was very helpful indeed,
excellent service “
Roose & Partners
04/01/22
” Very timely response and turnaround time. Tony was communicative, friendly and professional as usual “
Richard Willis Financial Consultants
17/12/21
” Pavi for Prime Minister!
He gets my vote hands (geddit!) down! Thank you! “
RAP
16/12/21
” Always amazingly friendly and helpful “
John Desmond Ltd
15/12/21
” Pavi saved 18 hours of my work and was so patient and calm when I was at my wits end. I am so grateful “
Roose & Partners
14/12/21
” Great service from Pavi as always! “
RAP
13/12/21
” Pavi was very patient and resolved my issue promptly. He was also professional and very pleasant “
Roose & Partners
13/12/21
” Issues resolved in a timely manner “
Restful Homes Group
02/12/21
“Always there to help “
Shields Stonework & Restoration
28/10/21
” Your staff are very polite. Initial response team members are articulate with clear enunciation “
James Caton
25/10/21
” So far, as a new customer to Hands On, we are very happy with the speed of how everything was set up. David was very professional and helpful “
Centurion Air Conditioning Ltd
14/10/21
” Pavi is always patient and supportive. He takes the time to resolve any if our issues fully “
Croydon Neighbourhood Care
06/10/21
” As always Pavi was brilliant! And didn’t make me feel silly despite the fact that I really had been! Great service – and super quick “
Blackout Ltd
10/09/21
” Artur put all the printers on the network and renamed them for clarity. Something I hadn’t envisioned as being possible. However, his commitment was excellent and got the job done while we were attempting to run the office around him “
Whitton Precision
30/09/21
” Prompt and efficient response as always “
Arnold & Self
13/09/21
” OMG, I have put off replacing my laptop for 4 years because I just didn’t want to lose my data. I asked HOIT to find me a new laptop and transfer all the data to my new laptop. I expected the worst and a day of setting up. When I say they did exactly what I asked for – it’s like… they set up EVERYTHING exactly the same.  Zero downtime. 

Love these guys, great work. Highly recommended. Oh and the laptop is amazing too. 🙂 “
Ashton Smythe
” Just wanted to say Pavi is a Legend – always super professional and always does the best he can to help, and always friendly and professional. Thanks “
Guide Posts
20/08/2021
“Fixed within one hour of ticket.
Great job “
RAP
12/08/21
Artur did a great job setting up 2 pc’s simultaneously for my colleague – appreciated and thanks “
Alpine Works
28/06/21
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