Job Title
Systems Engineer
Year Joined
2022
Typical Day
Answering the phone and raising tickets, then speaking with customers to resolve issues.
Best Software/App
YouTube, always available with plenty of options. I enjoy watching football highlights and gaming videos.
My First Computer
I built my own custom gaming PC when I started college. Helpful for the college work but it was mainly for games.
Most Exciting Up-Coming Tech
Virtual reality. With the advancements of virtual reality and new options like the apple vision pro, virtual reality is becoming more than just entertainment with video games and can even be useful for business use.
What’s It Like Working At Hands On IT
At Hands On i enjoy my job. I am able to communicate with our customers, build relationships and expand my knowledge day by day. We have a good relationship here in the office as we share similar passions and hobbies.
Greatest Working Achievement
Since working here i have expanded my knowledge greatly. Coming straight out of college I thought I was jumping right into the deep end with my limited skills but i have been learning ever since. I am now confident speaking to customers and know how to troubleshoot issues.
Hobbies/Interests
I am a proud supporter of AFC Wimbledon my local club. I have been a season ticket holder for as long as I can remember and love an away day. I enjoy many genres of movies and TV shows, particularly all the nerdy comic book-based ones. I have love to play video games, ranging from FIFA to call of duty and more strategic games like Rainbow 6 Siege.
